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House of Waterford Crystal
House of Waterford Crystal

House of Waterford Crystal

28 The Mall, Waterford, Ireland

The Basics

Visitors can get inside the facility during a guided tour. Factory tours, lasting around 90 minutes, give visitors an overview of the crystal-making process—from how it’s blown, molded, shaped, cut, engraved, and finished. The factory also showcases examples of the acclaimed crystal in the on-site retail store and showroom. Dublin-based travelers can tour the factory as part of daylong rail trips to Waterford and Kilkenny or on longer multi-day tours around Southeast Ireland.

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House of Waterford Crystal Guided Factory Tour
House of Waterford Crystal Guided Factory Tour
$18.38 per adult
Traveler Favorite
Honestly amazing
Great history, amazing craft, really nice tour, not too long and through the factory so you see the magic in person! Dont think I will buy any other glass ever again :)
Slavica_P, Nov 2021

Recent reviews from experiences in Waterford

star-5
Amazing tour
Michael_O, Nov 2021
House of Waterford Crystal Guided Factory Tour
The tour was an amazing experience! Seeing how each department works and fairly up close was amazing
star-5
Wonderful Waterford Tour
Scott_F, Sep 2021
House of Waterford Crystal Guided Factory Tour
Wonderful guides. Employees engaging while they were working. Interesting to walk through the process from beginning to end.
star-5
Wonderful experience thank you
Yvonne_H, Sep 2021
House of Waterford Crystal Guided Factory Tour
From the time we entered the building the staff were so good and Mary was the first lost we met and she told us about Waterford cyrstal from the beginning amazing then the door opened and we met Caroline in the factory she was very good to then carol took over and again she told us so much to really informed and last but not least we met Stan and that was really more them amazing really wonderful experience we were so sorry we left it so long to visit Yvonne and Dominic
star-5
Tennessee Traveler
George_S, Nov 2019
Waterford Crystal and Kilkenny Rail Tour from Dublin
We had a great tour to Waterford, mainly due to our wonderful guide Paddy! Everything that we expected we got, and then some. Would do it again anytime.
star-5
Nice train ride and fun adventure
Stanley_D, Oct 2019
Waterford Crystal and Kilkenny Rail Tour from Dublin
I was pleasantly surprised when we found out there were only six of us on the tour. John was our guide and he did a great job of explaining what would be happening as we went along. We felt safe and looked after. He went above and beyond the expected. All of us in our little group had become friends by the end of the tour.
star-5
Great tour
Sue_L, Sep 2021
House of Waterford Crystal Guided Factory Tour
The items they make are very interesting and take a lot of skill, a steady hand and a good pair of lungs. Great tour, really enjoyed it.
star-5
Family day out
Evelyn_S, Aug 2021
House of Waterford Crystal Guided Factory Tour
Great experience and kids loved it and staff were all so nice and there was only 12 per trip so there was lots of space
star-5
WOW!!!
whitneycarlisle, Jul 2018
Luxury Tour Of Waterford Crystal & Kilkenny City Tour
Wonderful personal service and guide, Paul. I would use them over and over again!!! They went above and beyond the descriptions and my expectations!!!
star-5
One of our favorite tours!
mfneilson, Oct 2019
Luxury Tour Of Waterford Crystal & Kilkenny City Tour
We can't say enough about Irish Luxury Tours. We were the only people signed up for this tour, and they picked up us in a 7 series BMW and took only us Waterford and Kilkenny. Our driver Billy was a delight and accommodated our requests to stop to take pictures and told wonderful stories. Thour tour of Waterford was wonderful and great to see how the beautiful crystal is made. We had a private walking tour of Kilkenny that was fascinating and what a beautiful city. We have had other tours cancel on us when we're the only ones who sign up, but have the utmost respect for Irish Luxury tours for sticking to their commitment.
star-5
Great!
Karen_T, Aug 2021
House of Waterford Crystal Guided Factory Tour
Very interesting . Everyone is so skilled. Well worth a visit. Would definitely visit again. ……………..
star-5
Absolutely Wonderful
MARJORIE_D, Sep 2019
Waterford Crystal and Kilkenny Rail Tour from Dublin
Paddy was our guide and we didn't stop laughing from start to finish. He was very professional and made the whole trip a pleasure. Very knowledgeable and informative. We were made to feel very welcome and looked forward to more of the same with our other booked trip by Viator.
star-5
Great tour!
Tara_W, Sep 2020
House of Waterford Crystal Guided Factory Tour
Great tour, our guide Mary was very informative and friendly. The craftsmen diligently worked away but interacted with any questions we posed.

Things to Know Before You Go

  • Learn about the legacy of Irish glassmaking.

  • The House of Waterford Crystal facility is wheelchair accessible.

  • A café on-site sells drinks and food, much of which is locally sourced.

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How to Get There

The House of Waterford Crystal factory is situated on the mall in the center of Waterford City in Southeast Ireland. The factory is about a 20-minute walk from Waterford Plunkett railway station. Parking is available at a pay-and-display car park directly behind the factory.

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When to Get There

The factory is busiest during the summer months. Tour numbers are limited, so if you plan on visiting during July or August, get there early in the day to secure your spot. Midweek is quieter than the weekend.

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Historic Waterford City

Ireland’s oldest city, Waterford is packed with historical attractions. After touring the factory, you may want to explore the lanes of the so-called Viking Triangle. You can learn about Waterford in times past at the enlightening Medieval Museum, at the 11th-century Reginald's Tower, which houses exhibits on Viking and medieval history, and at the Georgian-era Bishop's Palace, which chronicles life in 18th-century Waterford.

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