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Shared Shuttle London Arrival Transfer - Airport to Hotel / Accommodation

Shared Shuttle London Arrival Transfer - Airport to Hotel / Accommodation

|
Hounslow, United Kingdom
Safety measures
icon2 hours  (approx.)
Pickup offered
Mobile ticket
Safety measures
icon2 hours  (approx.)
Pickup offered
Mobile ticket

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Why you are seeing these recommendations

Safety measures
icon2 hours  (approx.)
Pickup offered
Mobile ticket

Operators have paid Viator more to have their experiences featured here

Overview

Book a shared arrival transfer from London Heathrow, Gatwick or Stansted Airport to your London City hotel, and enjoy a stress-free start to your trip. It’s a simple, cost-effective option that’s available 24 hours a day, seven days a week. Transport is by comfortable bus.
  • Shared arrival transfer from London Heathrow, Gatwick and Stansted Airports to London city hotels
  • Stress-free meet-and-greet arrival in London
  • Chauffeur-driven transfer to your central London hotel
  • Transfers operate 24 hours, 7 days a week
Saved to wishlist!
Professional chauffeur
Meet and assist
Gratuities
Excess luggage charges (where applicable)
  • Heathrow Airport , Hounslow TW6 England
  • Gatwick Airport , Horley RH6 0NP England
  • Stansted Airport , Bassingbourn Rd, Stansted Mountfitchet CM24 1QW England
  • Luton Airport , Airport Way, Luton LU2 9LY England
  • London City Airport , London England
  • Luton to London
    6/1/2022 - 12/24/2022
    Monday - Sunday:12:00 AM - 11:30 PM
    12/25/2022 - 12/26/2022
    Monday:12:00 AM - 11:59 PM
    Sunday:12:00 AM - 11:59 PM
    12/27/2022 - 12/31/2022
    Tuesday - Saturday:12:00 AM - 11:59 PM
    1/1/2023 - 1/1/2023
    Sunday:12:00 AM - 11:30 PM
    1/2/2023 - 12/24/2023
    Monday - Sunday:12:00 AM - 11:59 PM
    Stansted to London Hotel
    6/1/2022 - 12/24/2022
    Monday - Sunday:12:00 AM - 11:30 PM
    12/25/2022 - 12/26/2022
    Monday:12:00 AM - 11:59 PM
    Sunday:12:00 AM - 11:59 PM
    12/27/2022 - 12/31/2022
    Tuesday - Saturday:12:00 AM - 11:59 PM
    1/1/2023 - 1/1/2023
    Sunday:12:00 AM - 11:59 PM
    1/2/2023 - 12/24/2023
    Monday - Sunday:12:00 AM - 11:59 PM
    London City Airport to London
    6/1/2022 - 12/24/2022
    Monday - Sunday:12:00 AM - 11:30 PM
    12/25/2022 - 12/26/2022
    Monday:12:00 AM - 11:59 PM
    Sunday:12:00 AM - 11:59 PM
    12/27/2022 - 12/31/2022
    Tuesday - Saturday:12:00 AM - 11:59 PM
    1/1/2023 - 1/1/2023
    Sunday:12:00 AM - 11:59 PM
    1/2/2023 - 12/24/2023
    Monday - Sunday:12:00 AM - 11:59 PM
    Heathrow to London Hotel
    6/1/2022 - 12/24/2022
    Monday - Sunday:12:00 AM - 11:30 PM
    12/25/2022 - 12/26/2022
    Monday:12:00 AM - 11:59 PM
    Sunday:12:00 AM - 11:59 PM
    12/27/2022 - 12/31/2022
    Tuesday - Saturday:12:00 AM - 11:59 PM
    1/1/2023 - 1/1/2023
    Sunday:12:00 AM - 11:59 PM
    1/2/2023 - 12/24/2023
    Monday - Sunday:12:00 AM - 11:59 PM
    Gatwick to London Hotel
    6/1/2022 - 12/24/2022
    Monday - Sunday:12:00 AM - 11:30 PM
    12/25/2022 - 12/26/2022
    Monday:12:00 AM - 11:59 PM
    Sunday:12:00 AM - 11:59 PM
    12/27/2022 - 12/31/2022
    Tuesday - Saturday:12:00 AM - 11:59 PM
    1/1/2023 - 1/1/2023
    Sunday:12:00 AM - 11:59 PM
    1/2/2023 - 12/24/2023
    Monday - Sunday:12:00 AM - 11:59 PM
    London , London, London, England

    Drop-off is provided directly to your accommodation in London City.

    Enter the Arrivals Hall after customs and immigration, look for a representative with a blue Airport Transfers sign who will meet you next to the designated meeting points in each terminal. Dependant on live immigration, customs and baggage clearance times you will be met 90 minutes after landing. Meeting Points for Heathrow airport: Terminal 2 & 3: In front of WHSmith / Terminal 4 & 5: In front of Costa Coffee. Representatives in Heathrow airports will be wearing blue jackets. Meeting Points for Gatwick/Luton/Stansted airports: All terminals: In front of Costa Coffee. London City Airport : Arrival Hall
    Getting from London Heathrow, Gatwick or Stansted Airport to your hotel or private residence can be complicated, but it doesn’t have to be. This convenient option takes all the hassle out of renting a car or paying for a taxi after a flight.

    Just enter your details when you book, and your shared transfer is confirmed instantly. When you land, show your voucher to the driver and hop inside the vehicle. The service is available 24 hours a day, seven days a week, so it doesn’t matter when your flight arrives. 

    Please note: There is a maximum luggage allowance of one suitcase and one carry-on bag per person.

    Itinerary

    Areas covered include: Bayswater, Belgravia, Bloomsbury, Chelsea, Covent Garden, Earls Court, Euston, Hammersmith, Holborn, Kensington, Kings Cross, Knightsbridge, Marylebone, Mayfair, Notting Hill, Paddington, Pimlico, Regents Park, Soho, St James's, St John's Wood, Tower Bridge, Victoria, West End, Waterloo, Westminster, Whitehall.
    • Confirmation will be received at time of booking
    • Not wheelchair accessible
    • CORONAVIRUS (COVID-19) Procedures: As a family run provider of transfer, chauffeur and site seeing services. City Transfers is committed to your safety in the new normal and that of it’s driver team. To that end, we have implemented the following measures: • Daily health checks, all drivers will take temperature tests and check for symptoms daily before beginning shifts. We request that passengers similarly ensure that they are asymptomatic before travelling with us. • Chauffeurs will greet guests verbally instead of a handshake, they will still offer to assist with luggage but will sanitise handles after handling. • All drivers will wear masks and hands will be sanitised regularly before, after and during service. • Passengers must wear face masks at all times. • The front passenger seat alongside the driver will not be available for travellers use. • Drivers will wipe external and internal door handles after every trip. • Drivers will have sanitiser (60% + alcohol) and / or wipes available at all times. • Drivers will turn aircon and ventilation to circulate external air not internal air.
    • This transfer does NOT service hotels in the Docklands area
    • When arriving into London on an overnight flight, please ensure that you book for the date that you land.
    • All infants & children are charged as full fare paying passengers. There will be no charge for car seat on any shared transfers. Please note that child seats may not always be available, even if requested in advance.
    • Infant seats available
    • Luggage Restrictions: Large items such as skis, surfboards, wheelchairs (excluding foldable) & golf bags are not permitted under any circumstances. Likewise, any excessive luggage requirements of more than airline standard of 1 suitcase and one carry on per passenger should be checked with Airport Transfers at time of booking.
    • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions.
    • Most travelers can participate
    • This tour/activity will have a maximum of 6 travelers
    • OPERATED BY Airport Transfers
    You can cancel up to 3 days in advance of the experience for a full refund.
    • For a full refund, you must cancel at least 3 full days before the experience’s start time.
    • If you cancel less than 2 full days before the experience’s start time, the amount you paid will not be refunded.
    • Any changes made less than 2 full days before the experience’s start time will not be accepted.
    • Cut-off times are based on the experience’s local time.

    Learn more about cancellations.

    The answers provided below are based on answers previously given by the tour provider to customers’ questions.
    Q:
    What is the policy on face masks and attendee health during Shared Shuttle London Arrival Transfer - Airport to Hotel / Accommodation?
    A:The policies on face masks and attendee health are:

    • Face masks required for travelers in public areas
    • Face masks required for guides in public areas
    See all safety measures taken by Shared Shuttle London Arrival Transfer - Airport to Hotel / Accommodation.
    Q:
    What is the policy on sanitization during Shared Shuttle London Arrival Transfer - Airport to Hotel / Accommodation?
    A:The policies on sanitization are:

    • Hand sanitizer available to travelers and staff
    • Gear/equipment sanitized between use
    • Transportation vehicles regularly sanitized
    See all safety measures taken by Shared Shuttle London Arrival Transfer - Airport to Hotel / Accommodation.
    Q:
    What is the social distancing policy during Shared Shuttle London Arrival Transfer - Airport to Hotel / Accommodation?
    A:The policy on social distancing is:

    • Social distancing enforced throughout experience
    See all safety measures taken by Shared Shuttle London Arrival Transfer - Airport to Hotel / Accommodation.
    Q:
    What measures are being taken to ensure staff health & safety during Shared Shuttle London Arrival Transfer - Airport to Hotel / Accommodation?
    A:The policy on staff health & safety is:

    • Guides required to regularly wash hands
    See all safety measures taken by Shared Shuttle London Arrival Transfer - Airport to Hotel / Accommodation.

    Traveler Photos

    Traveler Tips


    • "Great way to travel to the city for a reasonable price." See review

    Reviews

    4.0
    star-4
    1,028 Reviews

    Reviews by Viator travelers

    We perform checks on reviews

    Showing 1-10 of 1,028 reviews
    star-5
    Good service, great conversation.
    John_G
    , Jun 2022
    Our driver Shaban was very personable and a good conversationalist. The vehicle was a Benz sedan that easily fit our 4 pieces of luggage. A very reassuring for anyone arriving for the first time at a location that you're not familiar with, that you have a trustworthy driver to take you to your destination.
    star-5
    Good option
    Isabel_B
    , Jun 2022
    Called in and the driver came in 20 minutes. He was very professional a good driver. Worked very well for us
    star-5
    Very pleased!!
    Joan_S
    , Jun 2022
    Absolutely pleased we had the nicest driver! Excellent service, very polite & comfortable ride!! Highly recommend this service!
    star-1
    Had to wait for over an...
    Marilyn_S
    , Jun 2022
    Had to wait for over an hour for driver....and ask around and call to finally get picked up. I was shuttling 6 clients from lhr to hotel and they were NOT impressed!!
    star-4
    Bad passengers
    Jeffrey_J
    , Jun 2022
    Another couple was being belligerent with our driver. He was very diplomatic. We had to wait for this other couple to finally settle down.
    star-4
    Recommendation
    Natascha_H
    , Jun 2022
    My flight into Heathrow was delayed by an hour so I was kind of worried about the transfer. When I arrived at WHSmith there was no one there but I gave the Airport Transfers hotline a quick call where I was assured my driver would arrive imminently. About 20min later a very friendly driver scooped me up, sadly I didn't catch his name. I had booked a shared transfer but it was just me! The driver made sure I had enough space, the AC was on, and he always checked for the fastest route. Because of my delay we got stuck in rush hour which also meant I got some sightseeing in. No complaints from my side!
    star-5
    Took the stress out of our arrival in a new city
    Carol_M
    , Jun 2022
    The driver arrived at the exact time we got through customs and picked up our luggage. He was ver professional and got us right to the front door of our hotel.
    star-5
    Excellent
    Romy_C
    , Jun 2022
    George the replacement driver is excellent and entertaining. We were not allowed to get off the plane because of the influx of tourists that customs normally handles. In short we were almost more than 2 hours before we got to the meeting point. I was pleasantly surprised that a replacement was ordered.
    star-5
    Great Driver!!!!!
    Karen_E
    , Jun 2022
    Pasquale was fabulous. Such an excellent driver, and very patient with several patrons who had way too many bags!! Pasquale was very kind, positive, and went above and beyond. He’s the best driver I’ve ever had! Thank you very much!! Karen and Dave Escobar 6/5/22
    star-1
    Terrible experience. I didn’t any transfer.
    Joao_A
    , Jun 2022
    No one! I didn’t have a transfer. My baggage was missed and because of that I delayed some minutes after plane arrived. However, I was in front of Coast Coffee a few minutes before 11:00 AM and there was no driver waiting for me. So, the driver had already gone at 11:00 AM. I wait more about 30 minutes and then I sent an email to Viator and also called then. The answer by phone was even worse because the attendant couldn’t help me with another driver. So, I had to solve it by myself and to find myself a way to get to the hotel. I hope they reconsider their decision and refund me.
    star-5
    Excellent
    Michael_F
    , Jun 2022
    Fernandes was a great driver, very informative and safe. It was a pleasure. I would schedule a ride through Viator again.
    star-1
    Never turned up
    Marie_F
    , Jun 2022
    When we arrived close to midnight the transfer wasn’t there . I called and the person was gonna call back in 5 min. After 20 minutes around 00.45 we had to take an expensive taxi. I’m gonna claim refund if prepaid transfer and the difference to the cab fare, around 30£.
    star-5
    Practical and comfortable way to travel
    annaMaria_b
    , May 2022
    The driver found me himself. The car was comfortable and it was a very smooth drive. The conversation was interesting too.
    star-2
    Diver was late
    Patricia_B
    , May 2022
    I waited for 2 hours for the shuttle to pick me up. I had to call the company twice. First time they told me they would be there in 20 min, but it took a ay much
    star-1
    Driver did not show up
    Susan_M
    , May 2022
    The driver did not show up. We had to take a cab. Would not recommebd this service for people travelling to Gatwick airport.
    star-1
    Don’t reccomend!
    Tania_S
    , May 2022
    The shuttle was 1.5 hrs Kate picking us up. When I called the company they said the shuttle was on its was but stuck in traffic and took them more than an hour to pick us up. I then called the company and they said the shuttle was 15 min away and took them over 40min to arrive. They charge me almost $200 for the ride. Don’t reccomend!
    star-1
    Worst customer service ever!!!
    Diana_R
    , May 2022
    Our voucher stated that we would be picked up at 90 minutes after we landed in front of WHSmith … we breezed through customs in 70-75 minutes we’ll ahead of the pickup time. We waited another 45 minutes.. pickup was a NOSHOW… I called the local number and the man who I spoke to said our driver waited and called us but there was no answer… I had my phone on at all times and no one called… the man kept saying “I’m sorry but there’s nothing we can do .. our driver is gone for the day..I’m a travel agent and use VIATOR ground operator a lot… will NEVER use this company again!!
    star-1
    It sucks
    dansappington2004
    , May 2022
    Shuttle never picked us up and had to spend more money. Waited over 30 minutes. Never us them again.
    star-2
    Service review
    teresa_p
    , May 2022
    Waited for more than an hour at the airport. Had to call twice. When driver finally arrived he was not wearing a blue jacket as decribed in our confirmation and complained he had "passed by" the area 3 times looking for us. I stated we had been looking for someone in a blue jacket, as instructed. The transfer was uneventful from that point on. Not a great start to our vacation and relationship with Viator. We have 2 more transfers and a tour booke in the next 3 weeks. Hoping they go better.
    star-4
    Driver goes above to provide us with the best server
    Susan_S
    , May 2022
    Driver did not wait for us but he went out of his way to get us to the hotel, used his phone to contact our tour, the hotel etc. Excellent service

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