Divinity School Oxford Harry Potter Insights - PUBLIC tour (75 minutes) DAILY

Hi Sazia, Thanks for recommending your tour with me here and hopefully see you again next time you have visitors.

Hi Katrina, Thanks for the super recommendation. We hope to see you again, as you suggested, for a pub tour or cycle tour etc. Sincerely, Alasdair

Hi Dan, Thank for the super review and for choosing our tour. Sincerely, Alasdair Visit Oxford Tours

Thanks

Hi. Firstly, thanks for taking the time to leave critical feedback and of course for choosing our tour. I have now spoken with your guide Peter about your feedback and while we can't tell for sure from your username, which client you are, we believe you are the same customer who mentioned taking a river cruise after our tour which was set to leave at 3.15? My colleague Peter mentions that if that's the case, you had mentioned this fact and that you were under the impression that the river trip departure point is only 5 minutes walk away. Peter mentions that he corrected this statement by explaining that that is more like 20 minutes walk away. I understand that you may have other plans scheduled after any tour which you book with us and thus we should indeed ensure that tours duration is mentioned. I had thought that I had listed the tour as lasting from 90-120 minutes but I will double check the description now. Our tour currently always ends with entry to the Divinity school film site and I book entry tickets there in advance to enter at 2pm. Where and when 2pm entry tickets are sold out, then I purchase them for 2.15pm entry. The Divinity school currently limits entry time to visit the Divinity school to 15 minutes inside. Thus, this tour always should up to 2 hours ending by 14.30. I know that that Peter likes to go the extra mile and he often invites his customers at the end of the tour to use his Blackwells books shop members card to give you his card discount to let you save money if you wish to shop for books at Blackwells. This is not something which the rest of us guides do and Peter does not earn any credit on this, nor do I. He offers this as he just wants to be helpful and to encourage children to develop their literary interests. If Peter does offer to spend extra time with you in this way, after you have exited the Divinity school film site, then you can of course anyway just say goodbye at that point. We do introduce before you enter the Divinity school that the tour ends at this point as we currently are not allowed to guide inside the Divinity school due to covid rules. Peter has confirmed to me that he always explains what you will see inside the Divinity school before you enter and indeed that's why we carry around A4 laminated images to show you, before we enter. Peter also often shows short video of film excerpts filmed there too. I was not on your tour so I cannot confirm what was said but perhaps you were distracted, when he informed everyone of what was coming up next. You also mentioned that you were disappointed that the tour only visits inside the one film site called the Divinity school. However, our advertising makes it very clear that - since March 2020 covid relates venue closure of New college- the Divinity school is the only venue which the tour includes entry to. For anyone else reading this, there is one other film site open called Christ church but it costs £16 per person and we receive £17.50 per adult ticket from your £25 entry ticket sold here on viator. Plus we cannot guide inside Christ church during covid rules era and Christ church entry tickets tend to sell out days in advance before many clients have even booked our main Harry Potter tour. On this basis, I appreciate your feedback and if you have made any appropriate and correct comments, I have asked Peter to make sure he plans his time and he communicates what you will see inside Divinity school. However, I also think you should read the tour description more carefully as it has been reviewed very carefully to make sure it's clear what is and what is not included in our competitively priced and very popular Harry Potter Insights tour. PS for anyone else reading this tour review and comment, please note that we do offer a more expensively priced tour option apart from this tour which does also include currently only self guided entry to Divinity school in addition to the default tour to the Divinity school. Thanks for choosing our tour. Sincerely, Alasdair

Hi Neil, Thanks for your great review.