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The Walt Disney Family Museum Admission Ticket in San Francisco

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San Francisco, United States
The Walt Disney Family Museum Admission Ticket in San Francisco

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Up to 24 hours in advance. Learn more
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Safety measures
icon2 to 3 hours  (approx.)
Mobile ticket

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Visit San Francisco’s historic Presidio District and learn about the man behind the Disney classics at The Walt Disney Family Museum. Admire Walt’s early cartoons and films, and hear about his life through videos and narration from the animator himself. Don’t forget to check out views of the Bay from the museum’s glass wall before you go, and upgrade your ticket to include access to the special exhibitions.
  • With your mobile ticket, simply scan your phone for direct entry to The Walt Disney Family Museum in San Francisco's Presidio
  • Learn more about the life of Walt Disney and his lasting legacy through interactive exhibits and films
  • Enjoy gorgeous views of the Golden Gate Bridge from the museum's location in the Presidio
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Children 5 and under free with paid adult
Special exhibitions (unless selected at time of booking)
Hotel pickup and drop-off
104 Montgomery St , 104 Montgomery St, San Francisco, CA 94129, USA

The Walt Disney Family Museum Located within San Francisco's Presidio • Please note: there are two Montgomery Streets in San Francisco—the museum is located in the Presidio, not in the Financial District. If you are using a GPS, please remember to enter the zip code 94129 when planning your route.

This activity will end right where it started.
Discover the life and legacy of Walt Disney at The Walt Disney Family Museum in the Presidio of San Francisco. This tribute to the famous animator features 40,000 square feet (3,715 square meters) of interactive galleries engaging to all ages.

Learn the behind-the-scenes stories of Walt’s challenges and successes at exhibits narrated in his own voice. Check out a Disneyland model to see how Walt originally imagined the happiest place on earth. Spend time to examine Walt’s early cartoons, films and drawings. The sparkling San Francisco Bay is also visible through the museum’s popular glass wall.
Stop At:  
Walt Disney Family Museum
See early drawings, cartoons, and films created by Walt, and hear about his disappointments and triumphs at listening stations narrated in his own voice. Marvel at the staggering collection of awards Walt won, and don't miss the model of the Disneyland as he initially imagined it. Upgrade to also gain access to the Diane Disney Miller Exhibition Hall. Tour this inspiring museum at your own pace, staying as long as you wish during opening hours. Before you leave, make sure to take some gorgeous photos of the Golden Gate Bridge and San Francisco Bay through the museum's wall of glass and from the grounds.
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Please silence cell phones while in the galleries
  • Non-flash photography is allowed for personal, non-commercial use in the museum, except where noted. Flash photography and the use of professional camera equipment are not allowed in the museum
  • Children ages 5 and under are free
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • OPERATED BY The Walt Disney Family Museum
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on face masks and attendee health during The Walt Disney Family Museum Admission Ticket in San Francisco?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by The Walt Disney Family Museum Admission Ticket in San Francisco.
What is the policy on sanitization during The Walt Disney Family Museum Admission Ticket in San Francisco?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
See all safety measures taken by The Walt Disney Family Museum Admission Ticket in San Francisco.
What is the social distancing policy during The Walt Disney Family Museum Admission Ticket in San Francisco?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by The Walt Disney Family Museum Admission Ticket in San Francisco.

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96 Reviews

Reviews by Viator travelers

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Showing 1-10 of 96 reviews
Fantastic for any Disney lover!
, Feb 2022
This museum is filled with so many artifacts and interesting info on Walt Disney. As a Disney die hard fan, this is a must do!
Pandemic Safe Museum :)
, Jan 2022
Great museum! No proof of vaccine required but they did make sure we Wore out masks correctly. Patrons were spaced out so that we felt safe.
Incredible memorable experience
, Nov 2021
I didn’t realize Walt Disney, had pioneered so many innovations and breakthroughs, in the animation and in the filming industry. To experience his life time achievements in a single day was all inspiring.
Amazing staff, amazing exhibits
, Oct 2021
There was so much more content this museum had to offer than we originally thought. We spent 2 hours here and loved every minute, an insanely interesting museum and look into Walt’s history. Highly recommend.
Unique and well organized
, Sep 2021
The museum’s unique content and meticulous organization provides a satisfying and efficient experience.
Great place to go
, Jul 2021
Such a great place. Walt Disney was a genius and visiting the Museum gives me a better understanding of his creations
1 traveler found this review helpful
, Jul 2021
The museum itself was INCREDIBLE!! Every display and historical information were well put together and organized. The staff from entrance to all the way to exit were ALL FRIENDLY and ON-TOP if their job. Meaning, they greet, have very proper way of speaking to all visitors, stay around to make sure people follow rules and kept mask on for SAFETY, guided visitors to right directions, and they were simply NICE workers and showed they loved what they do. The manager at Walt Disney name Christine was phenomenal. We’ve explained our situation of getting lost in the city, which explained how we got there late than scheduled time we originally set; she understood our situation and worked with us. These truly showed how she valued customers and what type of manger or leader she is. This reflected how she run the business with great skills for people and more than sure how she deals and trains her Walt Disney staffs. Overall, I was very pleased with the museum’s displays and history, and the ENTIRE WONDERFUL workers and manager ( Christine). Thank you ALL! Almina
The Disney Story is Fascinating!
, May 2021
It is a wonderful property to visit. The museum itself is full of fascinating Disney history presented chronologically. It gave you a real sense of the overall Disney story with lots of insights on little known aspects of the family's life. It takes more than 90 minutes to go through. If you really take it all in it would be a three-hour visit. There were some limitations due to COVID restrictions, and while they were probably a little too cautious, overall, they handled it well.
Walt Disney Museum and special exhibit.
, Dec 2019
Wonderful museum. Covers so much of the history of Walt Disney from his early beginnings to present. Wonderful that it has a nice home in the Presidio. We also did the special exhibit which closes in January. Well worth the time and the price.
Disney Family Museum
Ruth W
, Aug 2019
The beginning of the museum says the average visitor spends two and a half to three hours at the museum. We were there seven hours! Fascinating looks at one of our American icons of ingenuity. It was also great to see actual examples of the equipment developed by Disney and his company that advanced the development of animated film, like the multiplane film machine.
Great View, but a lot of printed and...
Colby D
, Mar 2018
Great View, but a lot of printed and video information.
Disney fans should definitely check out...
, Mar 2018
Disney fans should definitely check out this museum for insight into Walt and his family.
Beautiful museum, so surprised at...
Sherry P
, Jan 2018
Beautiful museum, so surprised at the history and wonderful way they architected this museum. Fun for whole family and grandparents too!
The history of Walt was excellent to...
Gillian C
, Dec 2017
The history of Walt was excellent to learn how your favourite Disney characters came to life
Our whole family absolutely loved...
, Oct 2017
Our whole family absolutely loved this Museum. You really need a full day to fully explore all of what is on offer at this beautiful Museum, don't let the outside deceive you, this it is HUGE!. Loved seeing all the old family videos of the Disney family, hearing their voices telling their stories. If you love Disney this is a must see Museum while you are in San Francisco!
Any experience not to be missed...
, Oct 2017
Any experience not to be missed!! This is not your typical Disney experience - - a change to walk in the history of a magical man and family.
This is the 2nd time I have been to...
, Oct 2017
This is the 2nd time I have been to the Walt Disney Family Museum 4 years apart and the 2nd time was just as good. There is so much to see you could go every couple of years and still see new things. The displays are informative and interesting, you can easily spend 3-4 hours there. There is easy timed parking around the museum and if the fog cooperates, a great view of the Golden Gate.
This tour definitely met the...
Cassandra A
, Sep 2017
This tour definitely met the expectation of understanding so much more about Walt Disney, the man and the company. It doesn't seem possible given how long this company has been in existence. The personal correspondence about copyright issues, strategy for testing new animation is so detailed, as well as the labor strikes are very insightful. The old memorabilia exhibit is great. Walt Disney's very early animated images and his wartime involvement was also unexpected. And if that wasn't all the setting of the museum is breathtaking. We were blessed with a great, sunny 70 degree day.
If you are looking for History on...
Christopher M
, Sep 2017
If you are looking for History on Disney the company or parks, this is not for you. This is specifically about Walt up until his death. It is still very interesting and engaging. If you go through all of the multimedia available you could be here for days. There is a lot of reading as well. You have some movie shorts, and a gallery downstairs to also explore. This can easily keep someone without kids busy 3-4 hours if you read and watch everything, so you can get your money's worth that is for sure. They have a small cafe on property with sandwiches and stuff. I did find that if you have Verizon and using Uber out there, to beware as the signal is bad. It caused a real hassle getting back into town because of it. When we were there, they also had some sort of party or even going on outside so it was very busy in the area with tents, cook out, whatever it was.
There is a great shuttle after 11 am...
Francine B
, Aug 2017
There is a great shuttle after 11 am that can take you around the park. The museum is really for mature 9 years old. It has the awards displayed and the story boards. There are many photos. It definitely takes you on a journey through his studio's achievements.

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